Privacy

Reach Out of Montgomery County respects the privacy of personal information and understands the importance of keeping this information confidential and secure. This notice describes how we protect the confidentiality of the personal information we receive. Our practices apply to current and former patients.

Types of Personal Information We Collect

We collect a variety of personal information to help us in administering the highest quality of healthcare. This information is provided by members in our triage forms and surveys (such as address, social security number and dependant information). We retain this information after a patient is seen. We limit the collection of personal information to that which is necessary to administer care, provide quality service and meet regulatory requirements.

# Privacy Policy

**Reach Out of Montgomery Clinic** 

Last updated: November 20, 2025

 

This Privacy Notice for Reach Out of Montgomery Clinic ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

 

- Visit any website of ours that links to this Privacy Notice 

- Use our AI Chatbot (used for training and service purposes) 

- Engage with us in other related ways, including sales, marketing, or events

 

If you do not agree with our policies and practices, please do not use our Services. Questions? Contact us at reachoutoh@gmail.com.

 

## Table of Contents

1. What Information Do We Collect? 

2. How Do We Process Your Information? 

3. When and With Whom Do We Share Your Personal Information? 

4. Do We Offer Artificial Intelligence-Based Products? 

5. How Long Do We Keep Your Information? 

6. How Do We Keep Your Information Safe? 

7. Do We Collect Information from Minors? 

8. What Are Your Privacy Rights? 

9. Controls for Do-Not-Track Features 

10. Do United States Residents Have Specific Privacy Rights? 

11. Do We Make Updates to This Notice? 

12. How Can You Contact Us About This Notice? 

13. How Can You Review, Update, or Delete the Data We Collect from You?

 

### 1. What Information Do We Collect?

**In Short:** We only collect personal information that you voluntarily provide to us.

 

We collect:

- Names

- Job titles

 

**Sensitive Information:** We do **not** process sensitive personal information.

 

**Categories of Personal Information Collected in the Past 12 Months** 

All categories below are marked **NO** (we have collected none of these):

 

| Category                                          | Examples                                                                                          | Collected |

|---------------------------------------------------|---------------------------------------------------------------------------------------------------|-----------|

| A. Identifiers                                    | Name, contact details, IP address, email, account name                                            | NO        |

| B. California Customer Records personal info      | Name, education, employment, financial info                                                       | NO        |

| C. Protected classification characteristics      | Age, race, gender, marital status                                                                 | NO        |

| D. Commercial information                         | Transaction & purchase history                                                                    | NO        |

| E. Biometric information                          | Fingerprints, voiceprints                                                                         | NO        |

| F. Internet/network activity                      | Browsing history, search history, interactions                                                    | NO        |

| G. Geolocation data                               | Device location                                                                                   | NO        |

| H. Sensory data                                   | Audio, video, images                                                                              | NO        |

| I. Professional/employment info                   | Job title, work history                                                                           | NO        |

| J. Education information                          | Student records                                                                                   | NO        |

| K. Inferences drawn from other data               | Profile reflecting preferences                                                                    | NO        |

| L. Sensitive personal information                 | —                                                                                                 | NO        |

 

We may still receive limited personal information when you contact us, fill surveys, or use support channels.

 

### 2. How Do We Process Your Information?

**In Short:** We process your information to provide and improve our Services, communicate with you, ensure security, and comply with law.

 

We use it to:

- Deliver requested services

- Comply with legal obligations

- Respond to legal requests and protect our rights

 

### 3. When and With Whom Do We Share Your Personal Information?

**In Short:** We only share with service providers under strict contracts and for business transfers.

 

We have **not** sold, shared, or disclosed any personal information to third parties for marketing in the past 12 months — and we will not in the future.

 

### 4. Do We Offer Artificial Intelligence-Based Products?

**Yes.** We offer AI-powered chatbot features ("AI Products") powered by third-party providers such as Google Cloud AI. Your inputs and outputs are processed by these providers according to their policies and our strict agreements.

 

### 5. How Long Do We Keep Your Information?

**In Short:** Only as long as necessary for the purposes in this notice (or as required by law). When no longer needed, we delete or anonymize it.

 

### 6. How Do We Keep Your Information Safe?

**In Short:** We use reasonable organizational and technical safeguards, but no method is 100% secure. Transmission is at your own risk.

 

### 7. Do We Collect Information from Minors?

**No.** We do not knowingly collect data from anyone under 18. If we discover we have, we will delete it immediately.

 

### 8. What Are Your Privacy Rights?

You may review, correct, delete, or withdraw consent for your data at any time (where applicable).

 

### 9. Controls for Do-Not-Track Features

We currently do not respond to DNT signals, as no universal standard exists. If one is adopted, we will update this policy.

 

### 10. Do United States Residents Have Specific Privacy Rights?

**Yes.** Residents of CA, CO, CT, DE, FL, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, VA (and others) have expanded rights including:

- Know, access, correct, delete, or get a copy of your data

- Opt out of sales/sharing/targeted advertising/profiling

- Limit use of sensitive data (in some states)

- Non-discrimination for exercising rights

 

**How to Exercise Rights / Appeals / Verification** 

Email reachoutoh@gmail.com or use the contact info below. We may verify your identity. You may appoint an authorized agent with written proof. Appeals can be made to the same email; denied appeals may be escalated to your state attorney general.

 

**California “Shine The Light” Law (Civ. Code § 1798.83)** 

CA residents may request (once per year, free) information about disclosures to third parties for direct marketing. Contact us using the details below.

 

### 11. Do We Make Updates to This Notice?

**Yes.** We will post updates here with a new “Last updated” date. Material changes may be notified directly.

 

### 12. How Can You Contact Us About This Notice?

Email: reachoutoh@gmail.com 

Mail: 

Reach Out of Montgomery Clinic 

25 E Foraker St 

Dayton, OH 45409 

United States

 

### 13. How Can You Review, Update, or Delete the Data We Collect from You?

Submit a request to reachoutoh@gmail.com. We will respond in accordance with applicable law.

 

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© 2025 Reach Out of Montgomery Clinic. All rights reserved.```

 

How We Protect Personal Information

We treat personal information securely and confidentially. We limit access to personal information to only those persons who need to know that information to provide our products or services to members (for example, our referral services and care coordinators). These persons are trained on the importance of safeguarding this information and must comply with our procedures and applicable law. We meet strict physical, electronic, and procedural security standards to protect personal information and maintain internal procedures to promote the integrity and accuracy of that information.

Disclosure of Personal Information

We may share any of the personal information we collect (as described above) with our affiliates as permitted by law. We may also disclose this information to non-affiliated entities or individuals as permitted or required by law. Non-affiliates with whom we may disclose information as permitted by law include our attorneys, accountants and auditors, a member’s authorized representative, health care providers, and law enforcement or regulatory authorities. We do not disclose personal okay i information to any other third parties without a member’s request or authorization.

Individual Rights to Access and Correct Personal Information

We have procedures for a patient to access the personal information we collect, and we will make this information available to the patient upon request.

Our goal is to keep our patient information up-to-date and to correct inaccurate information. We have procedures in place to ensure the integrity of our information and for the timely correction of incorrect information. If you believe that any personal information, we have about you is not accurate, please let us know by contacting our Chief Privacy Officer at Reach Out, PO Box 718, Oakwood, Ohio 45419 | Phone: (937) 258-2000 | Fax: (937) 576-0693 | Email: ReachOutOH@gmail.com.